With a growing grey market economy in many parts of the world, it’s not only accredited distributors that are bearing the brunt of trade via unofficial channels but, ultimately, the consumers themselves. Buying grey market goods comes with a number of tangible risks, including a lack of after-sales support and losing out on product warranties.
Below, we’ve listed 4 reasons to buy CENTURION gate automation products and spares via reputable channels.
1. Only genuine parts
Are the parts you’re buying new, or even the real deal? While the initial lower price of grey market imports may seem tempting at first, chances are you’ll end up spending more on replacing used or pirated parts.
2. After-sales support
When you buy CENTURION via one of our official distributors, you’ll have the added peace of mind of knowing that your purchase is backed up by competent technical support.
3. Products carry a warranty
What happens if the item you just bought doesn’t do what it’s supposed to, or it fails out of the box? Because grey market goods are sourced via unofficial channels, and are frequently out of the warranty period prescribed by the manufacturer, you’ll have absolutely no recourse in the event of a failure or malfunction. On the other hand, if you made the purchase via an official channel, the distributor will be under an obligation to honour the product warranty.
4. Contributes to economy and supports local enterprise
Grey market transactions not only steal critical revenue away from local businesses but, because these imports aren’t taxed, the economy is adversely affected and funds are funnelled away that could have been used for the development of infrastructure.
To find an official CENTURION agent in your area, give us a call on +27 11 699 2400 or send an email to [email protected]