WARRANTIES & EXCLUSIONS

All of our products are manufactured with extreme care, thoroughly inspected and tested. The goods supplied by us shall be subject to the provisions of sections 55 to 57 of the Consumer Protection Act (68/2008) except where the provisions of the warranty
contained in our product documentation are more favourable to the purchaser.

Subject to the warranty contained in our product documentation, if applicable, our products are warranted for a period of twenty-four months after delivery. However, it is expressly noted that batteries carry a six month warranty due to the nature of these products being such that they are subject to possible misuse. Please note that warranties will be honoured on a carry-in basis; in other words, the product in question must be taken in to one of our branches, or to the authorised reseller that the product was purchased from, for assessment and, if necessary, repair.

For equipment not of our manufacture, the warranty as supplied by the original manufacturer will apply if such warranty is more favourable to the purchaser than the relevant provisions of the Consumer Protection Act (Act 68/2008 of South Africa), or any other applicable law as so required in different countries in which the product was sold. Such warranty is valid only once full payment has been received for such goods.

Any warranty may be voidable on any equipment which:

  1. Has not been installed in accordance with the installation instructions provided.
  2. Has been subject to misuse or which has been used for any purpose other than that designed for by the manufacturers.
  3. Has damage caused as a result of handling during transit, atmospheric conditions (including lightning), corrosion of metal parts, insect infestation, power surges or other forces outside of the control of the manufacturer.
  4. Has been repaired by any workshop and / or person NOT previously authorised by the manufacturer.
  5. Has been repaired with components not previously tested, passed or authorised by Centurion Systems (Pty) Ltd, South Africa or one of its subsidiary companies.
  6. Has had the LED PCB removed. Removing the LED PCB may lead to irreparable damage to critical electronic components, resulting in system malfunction and the product warranty automatically being voided.