Access automation has moved beyond simple open-and-close functionality. Through internet-connected SMΔRT+ gate and garage operators, installers have access to tools that help make configuration, diagnostics and support more efficient once the operator has been correctly installed on-site.
This is where MyCentsys Pro comes in.
MyCentsys Pro is designed specifically for installers, giving them a professional platform for commissioning, configuring and managing compatible SMΔRT+ devices. Instead of relying only on traditional onsite programming, installers can work within a connected ecosystem that supports better visibility, better control and a more professional customer experience.
Built for the installer
Every installer knows that the job does not end once the operator is installed.
MyCentsys Pro gives installers a more efficient way to work with compatible SMΔRT+ and SMΔRT products. The app supports seamless setup and configuration, simplified commissioning, access to system information, and enhanced diagnostics and troubleshooting capabilities.
For installers, that means less guesswork. For customers, it means a more professional installation and support experience.
Better support through Remote Sessions
When a customer needs assistance, support is usually easier when the installer has the right information upfront.
Remote Sessions with SMΔRT+ operators help make that possible. With authorisation from the user through a one-time pin, installers can remotely assist customers when support is required, giving them access to relevant system information that can help improve fault finding and support efficiency. This matters because professional support is not only about arriving on site. It is about arriving informed.
Disclaimer: Remote Sessions on SMΔRT+ devices require an active internet connection and the necessary user permissions.
Keep your details where customers need them
A good installation can lead to future support, future upgrades and future referrals.
With MyCentsys Pro, installers can leave their business card in the app, helping customers keep their installer’s details available for future assistance and referrals. This is a practical feature that supports the long-term relationship between the installer and the customer.
MyCentsys Pro is more than just an app, but a better installation experience for the installer.
The difference between simply installing a SMΔRT+ product and delivering a professional SMΔRT+ experience comes down to the tools available to the installer.
MyCentsys Pro gives installers greater visibility, control and support capability throughout the installation and support journey. It helps installers work smarter, support customers better, and deliver the kind of service that builds confidence long after the installation is complete.
Speak to your local CENTURION branch or representative to learn more about MyCentsys Pro.
CENTURION: Making Lives Easier
